Altar is a limited liability company founded in 1990. It has been supplying billing and customer care solutions for telecom market since 1993. Many projects were realized during this time, including country wide ones. Delivery and implementation of billing systems for PSTN services, IN services, Premium Rate services in Telekomunikacja Polska S.A. or for the Ministry of National Defense – Main Communication Node were one of the most important projects for the company. Now, Altar also specializes in contact center systems and IVVR.

The company’s headquarter is located in Kielce, Poland. Currently, there are 80 people employed; more than 60 are involved directly in software development and project realization.

Quality of services 

The company introduced a quality management system and received ISO 9001:2000 certificate. This was a very important step in the company history, confirming its commitment towards high quality products and services offered to our customers. The certificate covers all aspects of company activities:  software designing, development and services, software implementation and customers’ training, sale, delivery and installation of computer systems.

Competences

Design and production of advanced IT systems

–      ready-to-use systems

–      customer dedicated solutions (data-bases, web-based solutions, interfaces to other-party’s systems, ….)

The company portfolio - three major product lines:

–      telecommunication systems (communication via telephone, e-mails, sms, fax ) – Service Delivery Platform Telsin, Altar Contact Center, Altar IVR, Altar IVVR

–      billing system Sara®

–      systems based on workflow solution (electronic document and information management ) – Piramid Workflow, Altar DocFlow, Altar HelpDesk

Technology

–      Unix systems (Linux, Solaris, AIX, HP-UX)

–      Databases (DB2, IBM Informix, Oracle)

–      Web technology

Experience in compound IT systems in various sectors:

–      Telco Financial and

–      utilities

–      others